Photo of work desk, with vase of pampas grass and mug, notebooks and chair in neutral tones
Photo of work desk, with vase of pampas grass and mug, notebooks and chair in neutral tones

Our Services

We offer 4 categories of service:

  • Digital: to cater to your website and eCommerce store needs

  • Coaching: to help you navigate the entrepreneurial journey as a small business owner

  • Consultancy: to help you diagnose and find solutions for your business needs, digital or otherwise

  • Fractional: temporary and seasonal work, such as project management, to be your occasional partner in business

In addition, we offer the Helping Hand package to assist you with any one-off website needs or ad hoc digital admin.

If you're looking for ongoing website and/or digital support, have a look at our Monthly Service packages.

Unsure where to start? Feel like your query is a bit of everything? Don't worry; get in touch and we'll work it out together.

Digital

Websites are the shop window for your business, even if you don't have a store. In the UK, 97.7% of the population use the internet, which means that for your business to thrive in the modern world, you need a website to advertise your services. But what makes a good website? Are you 100% sure you are providing all the information your customers need to make an informed decision? Is your website's user interface friendly to novice users? Is your website even reaching potential clients when they search on Google?

If you want digital marketing help to improve your business's online presence, or digital assistance to enhance your digital presence, our Digital services are right for you. We have one-off services, or monthly subscriptions to provide ongoing support and assistance.

Services include:
icon of a magnifying glass
icon of a magnifying glass

Website and SEO Audit

We will assess your website with our standard or SEO checklist, and provide feedback for areas of improvement to ensure your website is well designed, fully functional, up to industry standards, provides a good user experience, is accessible to WCAG standards, and is search engine optimised.

Conversion Rate Optimisation

If your webshop is struggling to convert visits to purchases, we can conduct a CRO (Conversion Rate Optimisation) audit. We provide CRO help and analyse your webshop to see where the pinch points are in your store to improve your customer journey

Copywriting

Want to update your bio but too busy on the road? Need to add some inventory to your store but not sure how best to sell your product? We can write copy for you, whether it's for your website or for specific products within your eCommerce store. Just tell us the key information and the tone of voice you'd like, and we'll take care of the rest

icon of a pencil
icon of a pencil
Laptop on a white desk, with houseplants and notebooks around
Laptop on a white desk, with houseplants and notebooks around

Coaching

We know that the journey of a small business owner and entrepreneur can be confusing and difficult to navigate. Having mentored junior associates and peers alike, we provide business coaching for new as well as seasoned entrepreneurs across various areas, from retail and eCommerce to data and insights to understand the obstacles you are facing and explore ways to overcome them together. Whether you need ongoing advice and coaching specific to your field of business, or regularly scheduled meetings to hold you accountable to achieve your business milestones, we can be your business sparring partner to come up with your next big idea.

If you want small business coaching or continued support, guidance and inspiration to discover your next step for business growth, our Coaching services are right for you.

Services include:
Icon of a laptop
Icon of a laptop

Monthly Video Calls

Sometimes it's easier to chat. Our coaching service includes a monthly 1-hour long video call (or coffee meetup if you are in London) to discuss what's been happening, what obstacles your business is facing, and how to navigate through and resolve them.

Unlimited Support

If you have quick questions you would like our advice on, we are available to you over email and WhatsApp or text messages, so you can quickly sense-check small queries you have, rather than waiting for the next session.

A compass on top of a notebook, with a pen an camera on the side
A compass on top of a notebook, with a pen an camera on the side
Icon of headset with microphone
Icon of headset with microphone

Coaching

Consultancy

Once in a while in business, there can be some bumps along the way or a general road block that stops you from achieving your next goals, and when you're invested in your own business, sometimes it can be hard to find the solution. As a multi-disciplined e-consultancy, we can help diagnose your business dilemmas through a variety of lenses and viewpoints, and resolve any problems in your business, to allow you to achieve your maximum potential, no matter what area of business you are in.

If you want help with identifying and resolving specific issues in your business, our Consultancy services are right for you.

Services include:

Digital Consultation

If you want a thorough analysis and diagnostics of your business' digital identity, such as your website and social media, we conduct a 360° review of your brand's online presence, as well as proposals on how to improve and refine them to best target and serve your customers

Strategy Consultation

We work with you to come up with a short- and long-term strategy for your business across various pillars of business, such as digital, retail and logistics, and determine the best course of action to achieve organic, healthy and sustainable growth

Product Assortment Consultation

If you have a retail or eCommerce business and want to understand how to optimise and elevate your product offering, our expertise in buying and merchandising can help you unlock the vision you have for a curated, relevant assortment for your customers

Image of a notebook with a laptop, glasses and eucalyptus leaves
Image of a notebook with a laptop, glasses and eucalyptus leaves

Fractional

One of the biggest issues small business owners face is the lack of budget, headcount and resources. What if you just need an expert for a season or on a short-term basis to oversee a transition or a project? With our fractional service, we will join your team to work on your business, treating your company like our own, lending our expertise in the areas you need help with. If you need an interim eCommerce Director to oversee your eCommerce strategy, or a Project Manager to ensure your latest business project is a success, let us lend you our expertise so you can achieve your business goals.

If you need short term or seasonal expertise to complete your project and realise your business vision, our Fractional services are right for you.

Services include:

Full Working Day

We will dedicate a full working day to your business, so we can immerse ourselves completely in your business and strategy.

Fully Flexible

We will work to a schedule that works for you. If you need us for one day a week or twice a month, we are happy to come to an arrangement that suits you.

Light wood puzzle pieces
Light wood puzzle pieces
Icon of a briefcase with a clock
Icon of a briefcase with a clock
Icon of different shapes
Icon of different shapes

Fractional

person using black and silver laptop computer
person using black and silver laptop computer
Introducing

Helping Hand

Do you just need a quick helping hand to update your website gallery with your latest work? Or maybe just a quick copy update to your bio?

For £90 per day, we can help with a multitude of tasks to maintain your website, giving you a helping hand, so you can focus on the most important task: running your business.

We also offer a credit system, where you can buy Helping Hand credits upfront at a reduced price, and cash in if and when you need some website help.

Get in Touch

Ready to talk? Simply curious? Send us a message and we'll get back to you to start your digital and eCommerce journey